FAQ
Ordering
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
Can I cancel my order?
Before Dispatch: Yes, you can cancel your order before it has been dispatched. To do so, please email their customer support at care@coverlooks.com with your order number as soon as possible.
After Dispatch: If your order has already been dispatched, you have the right to cancel it within 3 days from the date of receipt. To proceed, you'll need to return the entire order and provide written confirmation of cancellation..
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Get in touch
Have questions about your order, or a general enquiry?
